Field Collection Team Leader (with Performance Incentives)

Join TRBank, Inc. as a Field Collection Team Leader and take the lead in managing a dynamic collection portfolio across Bali’s key regions. This role offers a unique opportunity to drive financial recovery efforts while mentoring a high-performing team. With a competitive salary of PHP 20000 - 30000 per bulan, you'll be part of a growing financial institution dedicated to excellence in customer service and operational efficiency. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, this position is perfect for professionals looking to make an impact in Bali's vibrant financial landscape.

As a Field Collection Team Leader at TRBank, Inc., you will play a pivotal role in leading a team of collection agents, ensuring that our clients receive the highest level of service and that our financial recovery objectives are met. You will be responsible for managing a portfolio of accounts, setting targets, and providing guidance to your team to ensure they meet and exceed performance expectations. This role is ideal for individuals with a strong background in financial services, a proven track record in collection management, and a passion for helping others achieve their financial goals.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of collection agents, ensuring they meet performance targets and maintain high levels of customer satisfaction.
• Develop and implement collection strategies to maximize recovery rates and minimize delinquencies.
• Monitor and analyze collection performance data to identify trends and areas for improvement.
• Provide training and mentorship to collection agents to enhance their skills and knowledge.
• Collaborate with other departments to ensure seamless communication and coordination in collection efforts.
• Maintain accurate and up-to-date records of collection activities and performance.
• Ensure compliance with all relevant regulations and internal policies.
• Represent TRBank, Inc. as a key contact for clients and stakeholders, fostering strong relationships and trust.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 3 years of experience in collection management or a similar role in the financial services industry.
• Proven track record of achieving collection targets and improving recovery rates.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using collection management software such as Salesforce or similar platforms.
• Knowledge of financial regulations and compliance requirements.
• Ability to work effectively in a fast-paced, dynamic environment.

🛠️ Keahlian

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