Product Support Specialist (USG) - Healthcare & Medical Solutions

Murti Indah Sentosa · 📍 Jakarta Selatan, Jakarta Raya · Diposting 2026-10-07
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000

Murti Indah Sentosa is seeking a talented Product Support Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to our customers in the healthcare and medical solutions sector. This is an exciting opportunity to work with cutting-edge technology and make a significant impact in the healthcare industry.

As a Product Support Specialist, you will be the first point of contact for our customers, providing them with the knowledge and resources they need to maximize the value of our products. You will work closely with our engineering and sales teams to ensure that our customers are able to use our products effectively and efficiently.

If you are passionate about technology and have a strong background in healthcare and medical solutions, we encourage you to apply for this position.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Provide technical support and assistance to customers in the healthcare and medical solutions sector.
  • Assist in the installation, configuration, and troubleshooting of our products.
  • Work with our engineering and sales teams to ensure that our customers are able to use our products effectively and efficiently.
  • Develop and maintain documentation and training materials for our products.
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Participate in product development and improvement initiatives.
  • Provide technical training and support to our sales team.
  • Stay up-to-date with the latest trends and developments in the healthcare and medical solutions industry.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in a relevant field, such as engineering, computer science, or a related discipline.
  • Minimum of 2 years of experience in a technical support or customer service role.
  • Strong understanding of healthcare and medical solutions technology.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet tight deadlines.
  • Proficient in English, both written and spoken.
  • Knowledge of medical imaging technology, such as ultrasound (USG), is a plus.
  • Familiarity with relevant software and hardware platforms.

    • 🛠️ Keahlian

    Technical supportcustomer servicehealthcare technologymedical imagingproblem-solvingcommunicationteamworktime management
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