Senior Front Desk Receptionist

Silver Camp Lestari · 📍 Medan, Sumatera Utara · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 6.000.000 per month
Silver Camp Lestari is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team. As a Senior Front Desk Receptionist, you will be the first point of contact for our guests, ensuring their stay is comfortable and memorable. This role is perfect for someone who is detail-oriented, customer-focused, and has excellent communication skills.

📋 Tanggung Jawab Pekerjaan

Greet guests and provide a warm and professional welcome upon arrival and departure.,Handle guest inquiries, reservations, and check-ins/check-outs efficiently and accurately.,Maintain accurate records of guest information and manage guest communications.,Coordinate with housekeeping, dining, and other departments to ensure smooth guest services.,Manage front desk operations, including cash handling and inventory management.,Ensure the safety and security of guests and the property by monitoring access and reporting any concerns.,Provide excellent customer service and resolve guest complaints or issues promptly.,Assist in training and mentoring junior staff members.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk receptionist roles in a hotel or similar setting.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and front desk software.,Knowledge of local regulations and hospitality industry standards.,Ability to work well under pressure and meet tight deadlines.,Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultitaskingComputer proficiencyLanguage skills (English and Bahasa Indonesia)
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